How do I cancel?

If you are registered but can't attend, we must be notified at least seven working days
before the seminar of any cancellations or transfers. Failure to notify will result in the forfeit
of any obligation by SPASIGMA. You may cancel your registration and receive a full refund
(less registration fee of $50), or transfer to another scheduled seminar within 12 months.
Substitutions may be sent in your place. Please notify SPASIGMA with any substitutions prior
to the seminar date. Please make your own hotel reservations. Due to the exclusive confidential
copyrighted material of no recording will be permitted under any circumstances.
Are meals served?

A catered lunch, as well as coffee breaks in the morning and in the afternoon, will be served.
Call our reservation line at (844) SPASIGMA if you have special dietary needs.
We will do our best to accommodate you.
What is the address and phone number of the hotel?

If registered, your confirmation email will list the hotel name, address and phone number.
If for some reason the location is changed, you will be notified by email.
Is the hotel fee included in the price of the seminar?

No, the hotel fee is not included in the price of the Seminar.
What forms of payment do you accept?

SPASIGMA accepts: Visa, MasterCard, American Express, and Discover.
Call (844) SPA-SIGMA for special handling of purchase orders
(purchase orders must be paid two weeks prior to the first day of the seminar).
How do I register for negotiation training programs?

You can register on this website.

You can call our Registration Department at: (844) SPA-SIGMA
Please be sure we have the full name(s) of the person(s) who will attend. Please give
us your company name, mailing address, telephone number, e-mail address, and how
you heard about us. We would also like to know how you will be paying for the
seminar. As soon as we receive your information, we will register you in our database
and you will receive an e-mail confirmation from us within 24 hours.
When do I have to pay for the negotiating seminar?

Payment is due at the time of your online registration. Most credit cards are accepted.
Special arrangements are established for corporate accounts. Call (844) SPA-SIGMA for details.
How many people attend an average seminar?

The number of participants depends on the size of the city and the time of year.
The seminar size is usually limited from 15 to about 40 people.
When does the seminar start?

Check-in time is 7:30 a.m.  The session begins at 8:00am and concludes at 5:00 p.m.
How do I change location or date?

You can request a change to your location or date by calling (844) SPA-SIGMA at least (7)
seven working days prior to the seminar and transfer to another seminar. You must take the
seminar within one year of your initial registration. You are not eligible for a refund unless
each cancellation or transfer is made within this timeframe.
Can someone else from my company attend in my place?

Yes, we can substitute anyone else in your company for you.
Please call (844) SPA-SIGMA with the substitution information 2 weeks prior to seminar
date if possible.
Who will lead my seminar?

All SPASIGMA  course leaders are carefully selected for their expertise and skill,
and are specially trained for leading, teaching, discussing, motivating and making it all
as enjoyable as it is educational.
What do I need to bring to the seminar?

Please bring a smartphone or tablet to fully experience learning technology only offered by SPASIGMA.
Can you send me a CEU certificate?

In order to apply for CEU units for participating in this course, you will need to ask your
board what is necessary.  SPASIGMA can supply you with a course Completion Certificate,
course outline and learning objectives.  Please let us know if you need these materials and
if we can help in any other way.
May I record the seminar?

Due to the exclusive copyrighted nature of the material no recording is permitted at the seminars.
What should I expect at the seminar?

Expect an intensive, information packed presentation with immediately helpful
exercises and tips in an exciting classroom setting.
What do I wear to the seminar?

The dress is business casual.